1. Introduction

Welcome to Comfort World! By using our website and purchasing products from our online store, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase.

 

  1. Eligibility

By placing an order through our website, you confirm that you are at least 18 years old, legally capable of entering into binding contracts, and that the information provided by you is accurate and complete.

 

  1. Product Information

All products listed on the Comfort World website are described to the best of our ability. However, we cannot guarantee that the colors, dimensions, or other features of the products will exactly match what you see on your screen. Comfort World reserves the right to change or discontinue products at any time without prior notice.

 

  1. Pricing

All prices listed on our website are in Sri Lankan Rupees (LKR) and are exclusive of VAT, unless stated otherwise. Comfort World reserves the right to change prices without prior notice. The price you pay for a product will be the price displayed on the website at the time you confirm your order.

 

  1. Order Acceptance

Once you place an order, you will receive an email confirmation from us. This email only acknowledges receipt of your order; it does not confirm acceptance of your order. Comfort World reserves the right to accept or reject any order at our discretion. If your order is not accepted, we will notify you via email and refund any payment made.

 

  1. Payment

Full payment is required at the time of placing the order. If for any reason, your payment is declined, Comfort World reserves the right to cancel your order.

 

  1. Delivery

We offer delivery services within Sri Lanka. Delivery times vary depending on the location and product availability. Comfort World aims to dispatch all products within the timeframe mentioned at the time of purchase. However, delivery times are estimates and not guarantees. Comfort World will not be liable for any delays in delivery.

 

  1. Returns and Refunds

All sales on Comfort World’s website are final. Due to the nature of our products, we do not accept returns or offer refunds for items purchased on the website, except in the case of a manufacturing defect. If you receive a product with a defect, please contact us within 48 hours of receiving the item to arrange for an exchange or repair. Proof of purchase and photographic evidence of the defect will be required.

 

  1. Warranty

Comfort World offers warranties on select products. Please refer to the product page or your warranty card for specific warranty details. Warranties are only valid if the product is used under normal conditions and not subject to misuse or unauthorized modifications.

 

  1. Privacy Policy

Your privacy is important to us. Any personal information you provide to us while using our website will be handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.

 

  1. Intellectual Property

All content on the Comfort World website, including text, images, logos, and designs, is the property of Comfort World or its content suppliers. You may not use, reproduce, or distribute any content without our prior written permission.

 

  1. Limitation of Liability

Comfort World will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. Our liability is limited to the purchase price of the product you ordered.

 

  1. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

 

  1. Amendments

Comfort World reserves the right to amend these terms and conditions at any time without prior notice. Any changes will be posted on this page and will be effective immediately upon posting.

 

  1. Contact Information

If you have any questions about these terms and conditions, please contact us at:

Comfort World International (Pvt) Ltd
No: 175, Bauddhaloka Mawatha Colombo 07
[email protected]
+94772663678